Question 1

How does Capital Business Centre handle incoming mail and couriers? Will I miss letters if I am out of Hong Kong?

Accepted Answer

You do not have to worry about missing any mail. Whether it is an IRD tax return, legal correspondence from the Companies Registry, commercial letters, or couriers from DHL/FedEx, our professional reception secretaries will notify your designated contact via WhatsApp, SMS, or Email on the very same day it is received. For overseas clients, we offer mail photo scanning (Email open-and-confirm) and local/international forwarding services to ensure you capture critical business data in real time.

Question 2

What is a TCSP license? Why must I choose a licensed business centre to register a Hong Kong company?

Accepted Answer

TCSP stands for 'Trust or Company Service Provider' license. Under Hong Kong law, any entity operating trust or company services (such as providing registered addresses or acting as a statutory company secretary) must pass stringent law enforcement background checks to obtain this license. Capital Business Centre is a 100% government-compliant licensed institution. If you accidentally utilize an unlicensed underground business centre address, your company faces severe legal risks, including forced voiding of registration, heavy fines, and criminal prosecution.

Question 3

Is the rent for your serviced offices truly 'all-inclusive'? Are there any hidden fees?

Accepted Answer

Our pricing is 100% public and transparent; we promise absolutely no hidden costs. The serviced office rent provided by Capital Business Centre comprehensively covers: water, electricity, government rates, property management fees, high-spec office furniture, high-speed wireless network (Wi-Fi), and professional cleaning services. Additionally, front desk reception services are included, enabling true 'asset-light move-in, ready for immediate use' operations for your enterprise.

Question 4

If my business is just starting out, can the business centre contract terms be flexibly adjusted?

Accepted Answer

Yes, we offer maximum flexibility and support to startups. For both virtual offices and physical serviced offices, we provide flexible month-to-month short-term lease plans alongside our highly cost-effective annual packages. As your team expands, you can seamlessly upgrade from a virtual office to a private independent office for 1 to 15 people, or flexibly rent meeting rooms by the hour to perfectly align with your business scaling pace.

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